Microsoft Dynamics 365 · Commerce

Dynamics 365 Commerce

Experience smarter retail with Dynamics 365 Commerce, built to boost loyalty, simplify operations, and grow profits.

01

Point of sale

Engage customers, search inventory, and process sales or returns with ease in the cloud or at the edge.

02

Headless composable commerce

Composable API-driven framework that enables extensible, personalized commerce experiences.

03

Content creation

Create product and marketing content tailored to your audience with Microsoft Copilot.

04

Distributed order management

Optimize fulfilment and meet desired service levels with rules-based order orchestration.

05

Effective customer engagement

Surface customer summaries, intelligent next best actions, and product upsell and cross-sell opportunities.

06

Endless aisles

Enable customers to order from stock available at any warehouse or store and ship to their address or pick up in a local store.

07

B2B commerce for manufacturers

Enable manufacturers to provide a self-service portal to distributors to review inventory and fulfill orders with a headless commerce API.

08

Inventory management

Get real-time inventory visibility across all channels globally to accurately promise availability to customers.

09

Loyalty and personalization

Increase customer loyalty through customizable schemes allowing purchases to be converted to redeemable points.

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